FAQ

You can call, SMS or WhatsApp +254 741668020. You can also make an appointment on psychcare.co.ke by yourself that will be confirmed within 24 hours.

We accept mpesa, visa, Mastercard & particular international medical insurance covers.

 

We are yet to register with local medical insurance companies. Depending on your policy, most companies agree to reimburse our patients with a duly signed claim form by the registered psychiatrist ( kmpdb) & attached receipt.

Call the facility in which you go to for all your regular appointments.  You may also call our administration office at +254 741668020

There are many rehabilitation centers in Kenya registered by NACADA . Any patient who may require alcohol rehabilitation services, first requires an assessment by a qualified psychiatrist, detoxification and then proper referral to a rehabilitation center.

This is currently being done by psychiatrists at the Kenyatta national hospital or the Mathare National Teaching and referral hospital.

You can bring them to the Psychcare Clinic for substance use screening and brief intervention. our services

The Fortis Suites building that houses the Psychcare Clinic has some limited parking spaces for patients. These are easily available during morning hours or weekends. Alternatively we encourage you to park at the nearby Nairobi Hospice.

 

We understand that the availability of parking space at Psychcare Clinic can sometimes be problematic. We recommend the following tips to help you navigate parking:

  1. Arrive Early: To secure parking space, it is advisable to arrive early for your appointment. This will give you more options and increase the likelihood of finding a parking spot.

  2. Consider Alternative Transportation: If possible, you may want to explore alternative modes of transportation such as public transit, carpooling, or ridesharing services. This can help alleviate parking difficulties and reduce stress.

  3. Plan Ahead: Before your appointment, familiarize yourself with nearby parking facilities or parking options in the vicinity of the clinic. Look for public parking lots, parking garages, or street parking areas that are available for use.

  4. Allow Extra Time: In case you encounter challenges in finding parking, it is wise to allocate some extra time for parking-related issues. This way, you can avoid feeling rushed or anxious about being late for your appointment.

Psychcare Clinic acknowledges the inconvenience that limited parking space may pose and appreciates your understanding and cooperation in managing this situation.